Managed Cloud Service Levels

For as little as $0.20/hr per server we will fully manage your Cloud Environment. Whether you are looking to fully outsource your server management, or just have critical A-Z support of your environment and monitoring as needed our simple, all inclusive managed Cloud Services SLA is the solution.

What's included?

  • 24x7x365 Support with 1hr response time.
  • 100% network uptime guarantee.
  • Migrations - 3 hour migration of your server in the event of a host issue.
  • Backups - Complete daily, weekly, and monthly backups.
  • 24x7x365 monitoring and response - We'll monitor your server with an unlimited number of monitors and notify our own NOC team if an issue occurs, even at the application level.
  • Complete server OS support - including OS security patches, upgrades, and application installation/troubleshooting as well as support for your PHP, Python, Perl, ROR, MySQL/PSQL* environment.
  • Technical guideance - Bounce ideas, questions or get validation on new architecture or planning for expansion or your application environment.
  • Dedicated account team - A dedicated contact responsible for your account that will know your server, environment and account.
  • Scalability - Free load balancing, BGP Anycast and Environment support for making your application HA/scale with multiple Cloud Servers and Geographic Locations.
How it Works

Simply add Managed Services (12mo term) to your account for a flat, $200/mo management fee. Then add management to your critical production servers as needed for a flat fee of $150/mo per server.

For non-production environments, you can add Backups, Monitoring and Server/App support for $50/mo, as long as the environment supports a production server already under management.

How to purchase

Review our Cloud plans and pricing, and once you have a cloud server up and running simply contact us to begin the process of adding Cloud Management to your account.



* Contact us with details about your application/environment to see if we support it!