Support Tickets

Click to stop to issue a stop for your server. If you check the force box, your server will be cold booted. (Recommended if your server is hanging, as a soft shutdown may not be able to stop services.)

Force

Click to stop to issue a restart for your server. If you check the force box, your server will be cold booted. (Recommended if your server is hanging, as a soft shutdown may not be able to stop services.)

Force

Click start to power on your server.

This option will uninstall (delete) your server. You will be able to reinstall it, using the same IP address and location.

I agree this will DESTROY my server and data!

Account Email


Account Password

Note: Deleting your server does not cancel billing. To cancel, go to Profile > Cancel Services.

Using rescue mode will boot your server to Finnix LiveCD with the root password you specify. You will be able to access your servers filesystem (do an fdisk -l) / chroot in etc. in order to troubleshoot or repair your server.

In order to launch rescue mode, you must validate your vr.org login password.

Account Email


Account Password


Rescue Root Password

You can stop rescue mode. Your system will be booted back to disk within a few seconds.

Using this utility our system can attempt to reset your root password. It does this by powering off your server, mounting the file system, and editing the shadow file within the o/s.

In order to launch continue, you must validate your vr.org login password.

Account Email


Account Password


New Root Password

Provision a dedicated /64 subnet that will be routed to your servers primary IPv6 ip.To continue, please tell us how you are going to use this dedicated /64:

Delegate reverse dns for this /64 to the following nameservers:

ns1:

ns2:

ns3:

ns4:

This function will shut down your server, mount the file system, and re-write the network settings following the base settings that worked when you deployed your server.

(These are also displayed on the networking tab.) This function is useful if you have made a mistake or there is an issue with the static network configuration. Note that any custom changes you have been made to the network config will be lost.

This utility will power off your server, and attempt to run a disk check (Fsck) on the file system. Once complete your server will start back up.

We can easily upgrade or downgrade your entire plan.

Note: Due to the disk resize, a small amount of downtime is required for upgrades. (And a more significant amount of time for downgrades.) Typically the process takes 1-20 minutes for upgrades and 20-90 minutes for downgrades.

When we migrate your package, a full backup is taken prior to migration and retained for 24 hours.

Please contact us by opening a ticket along with the plan you would like to change to and time when we can process your request. The upgrade/downgrade will be prorated to your next billing date.

Enter the domain for your new zone along with it's primary IP address. Once created you can manage individual records.

Domain Name


IP Address